What if “something happens” After Your Mission Viejo Home purchase?
Just like there’s no going back to 2015, there comes a time in every Mission Viejo home purchase when the property legally changes from one owner to the next. At that point, all the responsibility belongs to the new owners. But what if “something happens” right at the point in time when the ownership transfers? What do you do?
Suppose the patio cover that was completely torn apart and rebuilt – as a part of the termite repairs the seller agreed to make – using new wood to replace all of the dry rot damaged wood, didn’t come out quite as expected. The snazzy vinyl lattice cover is actually sagging at the seams and there’s a huge gap where it should attach to the house. Escrow has closed and the house is now yours. What do you do? 1. Immediately call your attorney to sue the former owners for breach of contract? 2. Call the Home Warranty Company? 3. File a claim with your home owners’ insurance? 4. Calmly call the licensed, bonded, reputable termite company that did the work; describe the problem to the friendly office manager then email her a couple of photos of the problem areas?
Of course, in this case, number four is the best answer. The friendly office manager at the termite company calls back in a matter of minutes to confirm that the construction was not done properly. She sends the construction supervisor out to the house the next day. He agrees that a re-do is in order and schedules the work to close the gap and reinforce the sagging seams for the next week. Avoiding a law suit altogether.
Suppose the day you move into your new house at the completion of your Mission Viejo home purchase, the toilet in the master bathroom doesn’t stop running and water is threatening to spill out and flood the bathroom. What should you do? 1. Let it run and see what happens next? 2. Call the mold remediation company to send over a haz-mat team? 3. Turn the water off under the toilet and call the Home Warranty Company? 4. Call your home inspector to ask why he didn’t tell you that the toilet was broken? In this case, number three would be the best course of action. That’s exactly what the home warranty policy is for.
If “something happens” in the first few days after your Mission Viejo home purchase closes, after the former owners have moved out, and you begin to move in; stay calm. Your agent is a great form of first response. Reach out to her and describe the situation. She can help determine the best approach to addressing the problem. The most likely way to resolve the issue usually comes down to calling the former owners for more information or clarification, reviewing your home inspection report and giving your home inspector a call for more information, or calling the home warranty company, or calling the company that made the repairs during escrow. Whatever happens, the best reaction if something happens after your Mission Viejo home purchase is to stay calm. Words to live by as the New Year unfolds.
I’m Leslie Eskildsen, Realtor.
Call me. Text me. 949-678-3373
Email me. Leslie@LeslieEskildsen.com
Helping you make the right move in Mission Viejo, Coto de Caza, Rancho Santa Margarita, Irvine, Laguna Niguel, Laguna Hills, San Juan Capistrano, San Clemente, Laguna Beach, Newport Beach, Dana Point, Corona Del Mar, and other Orange County communities.